Privacy Policy

Effective Date: December 1, 2025 

Last Updated: June 2026

At Resilient Home America (RHA), we are committed to protecting the privacy of our homeowners, partners, and stakeholders. This policy outlines how we collect, use, and safeguard your information across our website and digital tools. 

1. Information We Collect 

We collect information to provide a better experience and more accurate resiliency data. This includes: 

  • Personal Information: Name and email address are required, and city and state are optional fields when you sign up for updates, the Home Maintenance Score, or contact us. 

  • Property Data: Address and home characteristics provided through our Home Maintenance Score.

  • Professional Data: Company name and credentials for contractors applying for RHA Certification. 

  • Usage Data: IP addresses and browsing behavior via cookies to improve website functionality. 

2. How We Use Your Information 

RHA uses your data to: 

  • Calculate and deliver your home’s maintenance score.

  • Connect homeowners with RHA-certified contractors and financial incentives. 

  • Improve our regional risk modeling and program efficacy. 

  • Send relevant updates regarding the Dallas launch and national rollout. 

3. Information Sharing 

We do not sell your personal data. To fulfill our mission, we may share information with: 

  • Certified Partners: Authorized contractors or insurers. 

  • Service Providers: Trusted third parties who assist in operating our website and scoring tools. 

  • Legal Requirements: If required by law to protect our rights or comply with judicial proceedings. 

4. Your Choices 

You have the right to: 

  • Opt-Out: Unsubscribe from marketing communications at any time via the "unsubscribe" link. 

  • Access & Delete: Request a copy of the personal data we hold about you or ask that it be deleted. 

  • Cookie Control: Adjust your browser settings to refuse cookies, though some site features may be limited. 

5. Security 

We implement industry-standard security measures to protect your data from unauthorized access, especially property-specific risk information. 

6. Contact Us 

If you have questions about this policy or our privacy practices, please contact us at: 

Resilient Home America (RHA): info@resilienthomeamerica.org